Report Outage/Check Status

Report or check on an electricity outage by entering your account information below. Restoration information is updated as crews are assigned. Please visit our Estimated Restoration Times page for how we estimate restoration times.

NYSEG Account
Service Address
Report Outage
Confirmation

In a life-threatening emergency please call:

Natural Gas Emergency
800.572.1121 or 911

Electricity Emergency
800.572.1131 or 911

For your safety, do not use this form to report dangerous situations such as downed wires, fire, natural gas odor, or any other life-threatening conditions. Call the emergency phone numbers listed above.

Please enter at least one of the following: Account Number

11 digits. No spaces or dashes.

Telephone Number

Primary phone number associated with the account. Valid only if you have previously provided us your phone number.

AND

ZIP code for the power outage location

5 digits. No spaces or dashes.